Web contact form
Service update (as of 18th January 2024)
We are currently dealing with an exceptionally large number of enquiries. This means we are taking steps to ensure that urgent work is our priority so that the people we help aren’t missing deadlines.
As a result, it is likely to take a little longer than we’d usually like to get back to people. When you contact us, please try and tell us in your initial contact about any specific deadlines you have for your situation so we can take that into account.
We are working hard to improve the situation, and are very grateful for your patient understanding whilst we work through things. Thank you!
If you live in Southampton and have an enquiry about welfare benefits or employment law, we will see how we can help.
By “Southampton”, we mean the area covered by Southampton City Council.
Privacy Information:
By contacting us this way you will be giving us permission to use the information you provide to contact you. However, we will only ever use the information for the purpose of helping out with your enquiry, and for collecting anonymous statistics. We will never sell your data. We will not share it with third parties without your consent.
Contact Us
Please fill in your details here, which will send a message to our central admin.
Please see the above note regarding our workload and response times.
If your enquiry is about general benefit entitlement please follow one or more of the following external links - you may get the information you need a lot quicker than completing the enquiry form:
Entitledto Benefits Calculator
Personal Independence Payment (PIP) - basic information from gov.uk
Personal Independence Payment (PIP) - detailed information from Disability Rights UK